Hearing Care Concierge & Outreach Specialist

NationsBenefits; Chattanooga (TN); On-site; USD 19,286 - 27,552; Full time

Job summary

NationsBenefits is seeking a Hearing Ambassador for the Sam's Club Hearing Aid Center in Chattanooga, TN. The role focuses on engaging customers, supporting hearing health needs, and driving growth through outreach and relationship building.

You will assist licensed dispensers, schedule tests, and promote both hearing and non-hearing aid products, spending most time in-club activities and events to secure qualified leads.

Qualifications

• High school diploma or equivalent required.
• Strong customer service, sales, or retail experience preferred.
• Experience with scheduling appointments or calendar systems.
• Excellent oral and written communication, organizational and problem-solving skills.

Responsibilities

• Maintain knowledge of Hearing Aid Center products and services.
• Schedule and set up tests for hearing care providers.
• Make 30-50 outbound calls daily to customers.
• Promote related products and services to members.
• Support outreach events and community engagement.

Skills

Customer service

Sales experience

Communication skills

Scheduling/organization

Scheduling appointments

Education

High school diploma or equivalent

Tools

Scheduling software

PC basics

Job description

NationsBenefits is seeking a Hearing Ambassador for the Sam's Club Hearing Aid Center in Chattanooga, TN. The role focuses on engaging customers, supporting hearing health needs, and driving growth through outreach and relationship building.

You will assist licensed dispensers, schedule tests, and promote both hearing and non-hearing aid products, spending most time in-club activities and events to secure qualified leads.