Hearing Care Advisor | Cigna Support (Contract)

TEKsystems; Eden Prairie (MN); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Job summary

TEKsystems is seeking a hearing care advisor to support their new Cigna client at Eden Prairie, MN. The role handles about 60 calls daily, helping members verify insurance and understand benefits.

You may assist with network verification and finding clinics, with transfers to the inbound team when scheduling is possible. This contract-to-hire position is onsite in Eden Prairie, offering a comprehensive benefits package and competitive hourly pay.

Qualifications

• Experience handling inbound calls and verifying insurance benefits.
• Strong communication and problem-solving skills.
• Onsite work in Eden Prairie, MN.

Responsibilities

• Handle approximately 60 calls per day +/- 10/20.
• Verify insurance coverage and explain benefits to members.
• Assist callers in locating a clinic or audiologist and transfer when scheduling is possible.

Skills

Phone support

Insurance verification

Customer service

Job description

TEKsystems is seeking a hearing care advisor to support their new Cigna client at Eden Prairie, MN. The role handles about 60 calls daily, helping members verify insurance and understand benefits.

You may assist with network verification and finding clinics, with transfers to the inbound team when scheduling is possible. This contract-to-hire position is onsite in Eden Prairie, offering a comprehensive benefits package and competitive hourly pay.