Healthcare Unit Clerk & Front Desk Receptionist

Erlanger Health System; Wilmington (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Erlanger Health System in Wilmington, NC is seeking a friendly receptionist to support the front desk and clerical team. This role handles the switchboard, typing, filing, mail distribution and other general duties while greeting visitors and upholding confidentiality in a busy healthcare setting.

Candidates should have a high school diploma, customer service and administrative skills; CPR and CPI certifications are offered at the facility, and first aid may be required.

Qualifications

• High School diploma or equivalent required.
• Experience in healthcare setting preferred.
• Customer service and administrative/clerical skills required.
• CPR and CPI certifications offered at facility.
• First aid may be required based on state or facility.
• Ability to work with male and female adult populations with substance abuse/dually diagnosed clients; must be able to work with culturally diverse populations.

Responsibilities

• Answer switchboard and handle calls.
• Type, file, and distribute mail; perform general clerical tasks.
• Greet visitors and maintain confidentiality in a busy setting.
• Support reception area with a professional, welcoming atmosphere.

Skills

Customer service

Administrative/clerical

Diverse populations

Healthcare setting experience

Education

High School diploma or equivalent

Tools

CPR certification

CPI certification

First aid

Job description

Erlanger Health System in Wilmington, NC is seeking a friendly receptionist to support the front desk and clerical team. This role handles the switchboard, typing, filing, mail distribution and other general duties while greeting visitors and upholding confidentiality in a busy healthcare setting.

Candidates should have a high school diploma, customer service and administrative skills; CPR and CPI certifications are offered at the facility, and first aid may be required.