Healthcare Technology Delivery Lead

Accenture; Columbus (OH); On-site; USD 87,000 - 213,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture in the United States is seeking an experienced Program Delivery Manager to lead large-scale, full-lifecycle technology programs for healthcare clients. You will guide cross-functional teams, align business objectives with technology strategy, and drive on-time, on-budget delivery while managing risks and stakeholder expectations.

You will collaborate with senior client leaders and Accenture teams, navigate ambiguity, and mentor analysts and consultants to maximize client value and

Qualifications

• Minimum of 5 years leading complex technology programs from mobilization through go-live and post-deployment optimization.
• Minimum of 3 years in the healthcare payer and/or PBM industry with knowledge of core payer processes.
• Minimum of 2 years engaging and influencing senior client business and technology leaders.
• Minimum of 2 years leading large, cross-functional and geographically distributed teams using Agile/Scrum delivery methods.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience.

Responsibilities

• Manage workstreams within complex, large-scale technology programs, helping ensure high-quality, on-time, and on-budget delivery.
• Partner with program leadership to translate business objectives and technology strategy into actionable plans, milestones, deliverables, and measurable outcomes.
• Lead cross-functional Accenture, client, and technology partner teams throughout the delivery lifecycle, including geographically distributed onshore and offshore teams.
• Build effective relationships with client stakeholders and provide clear, concise updates regarding delivery status, accomplishments, decisions, risks, issues, and dependencies.
• Proactively identify, manage, and elevate program risks and issues, working across teams and organizational boundaries to maintain delivery momentum.
• Apply knowledge of technology, applications, data, cloud, and emerging technologies to support program decisions and connect technology delivery to business outcomes.
• Manage program governance and delivery activities, including planning, financial tracking, resource coordination, status reporting, quality management, and dependency management.
• Oversee the development of high-quality client deliverables, ensuring they are accurate, complete, consistent, and aligned with program objectives.
• Identify opportunities to improve delivery performance, processes, quality, and client value.
• Coach and develop analysts and consultants, fostering an inclusive, collaborative, and accountable team environment.
• Support practice and business growth by identifying emerging client needs and contributing to proposals, solution development, and follow-on opportunities.

Skills

Program management

Healthcare payer knowledge

Client engagement

Cross-functional leadership

Agile/Scrum

Education

Bachelor's degree or equivalent

Job description

Accenture in the United States is seeking an experienced Program Delivery Manager to lead large-scale, full-lifecycle technology programs for healthcare clients. You will guide cross-functional teams, align business objectives with technology strategy, and drive on-time, on-budget delivery while managing risks and stakeholder expectations.

You will collaborate with senior client leaders and Accenture teams, navigate ambiguity, and mentor analysts and consultants to maximize client value and