Healthcare Tech Delivery Lead — AI-Driven Programs

Accenture PLC; Austin (TX); On-site; USD 94,000 - 266,000; Full time

Job summary

Accenture seeks an experienced Program Delivery Manager to lead complex, full-lifecycle technology programs for healthcare clients in the United States. You will partner with senior leaders to translate business objectives into actionable plans, manage multi-disciplinary teams, and drive on-time, on-budget delivery.

Travel may be required up to 100%. You will coach analysts, manage risks, and help grow client value through effective governance and clear status reporting.

Qualifications

• Minimum of 5 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations from mobilization through go-live and post-deployment optimization.
• Minimum of 3 years of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management.
• Minimum of 2 years proven experience engaging and influencing senior client business and technology leaders, including communicating program strategy, delivery status, risks, issues, and recommendations.
• Minimum of 2 years of demonstrated experience leading large, cross-functional and geographically distributed teams and applying technology expertise, including Agile/Scrum delivery methods, to achieve business and program outcomes.

Responsibilities

• Manage workstreams within complex, large-scale technology programs, helping ensure high-quality, on-time, and on-budget delivery.
• Partner with program leadership to translate business objectives and technology strategy into actionable plans, milestones, deliverables, and measurable outcomes.
• Lead cross-functional Accenture, client, and technology partner teams throughout the delivery lifecycle, including geographically distributed onshore and offshore teams.
• Build effective relationships with client stakeholders and provide clear, concise updates regarding delivery status, accomplishments, decisions, risks, issues, and dependencies.
• Proactively identify, manage, and elevate program risks and issues, working across teams and organizational boundaries to maintain delivery momentum.
• Apply knowledge of technology, applications, data, cloud, and emerging technologies to support program decisions and connect technology delivery to business outcomes.
• Manage program governance and delivery activities, including planning, financial tracking, resource coordination, status reporting, quality management, and dependency management.
• Oversee the development of high-quality client deliverables, ensuring they are accurate, complete, consistent, and aligned with program objectives.
• Identify opportunities to improve delivery performance, processes, quality, and client value.
• Coach and develop analysts and consultants, fostering an inclusive, collaborative, and accountable team environment.
• Support practice and business growth by identifying emerging client needs and contributing to proposals, solution development, and follow-on opportunities.

Skills

Program leadership

Healthcare payer

Senior client engagement

Agile/Scrum

Bachelor's degree

Education

Bachelor's degree or equivalent

Job description

Accenture seeks an experienced Program Delivery Manager to lead complex, full-lifecycle technology programs for healthcare clients in the United States. You will partner with senior leaders to translate business objectives into actionable plans, manage multi-disciplinary teams, and drive on-time, on-budget delivery.

Travel may be required up to 100%. You will coach analysts, manage risks, and help grow client value through effective governance and clear status reporting.