Healthcare Systems Analyst — Agile Data & Process

Premera Blue Cross; North Carolina; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical vision and dental coverage

401K with employer match

Pension plan after 3 years

Tuition assistance

On-site parking

Well-being center access

Team engagement activities

Job summary

Premera Blue Cross seeks a Business Systems Analyst to collaborate with IT and business partners to elicit, document, and validate requirements for healthcare solutions. You’ll analyze processes, map data needs, and support testing and UAT while driving continuous improvement.

You will work within an Agile delivery team, applying analytical skills, communicating requirements, and delivering value to members and stakeholders in a North Carolina location.

Qualifications

• Experience in a software development environment utilizing Agile delivery practices, including Scrum and SAFe.
• Knowledge of project delivery methodologies, including Agile and Waterfall.
• Experience using SQL for data analysis, data validation, troubleshooting, or reporting.
• Knowledge of healthcare or health insurance industry processes and systems.
• Experience with product development and collaboration tools such as Azure DevOps, Visual Studio, Confluence, and Product Plan.
• Customer-focused with demonstrated ability to understand and align solutions to business needs, operational impact, and customer value.
• Hands-on exposure to at least one relational or cloud database platform, such as SQL Server, Snowflake, Oracle, PostgreSQL, MySQL, or similar technology.
• Experience using reporting and visualization tools such as Power BI, Tableau, or similar platforms.

Responsibilities

• Collaborates with system development and design, assists in test planning and execution, and supports issue triage.
• Documents requirements in epics, features, user stories, and business rules with partners and delivery teams.
• Applies cost-benefit analysis to evaluate solution options for decisions.
• Develops knowledge of Premera systems and business processes within the domain.
• Analyzes current and future-state processes to identify pain points and efficiencies.
• Performs data analysis to validate requirements and support root cause analysis.
• Supports data mapping, reporting, and gap analyses for requirements.
• Assists end users with test scenarios and UAT execution.
• Provides input on backlog priorities and sprint planning.
• Identifies opportunities for continuous improvement with the delivery team.
• Elicits and documents software requirements for moderate complexity.

Skills

Agile delivery practices

SQL data analysis

Stakeholder collaboration

Requirements elicitation

Process improvement

Data analysis

Analytical thinking

Problem solving

Education

Bachelor's degree in Information Systems, Computer Science, Business, or related field

Tools

Azure DevOps

Visual Studio

Confluence

Product Plan

Power BI

Tableau

SQL Server

Snowflake

PostgreSQL

Job description

Premera Blue Cross seeks a Business Systems Analyst to collaborate with IT and business partners to elicit, document, and validate requirements for healthcare solutions. You’ll analyze processes, map data needs, and support testing and UAT while driving continuous improvement.

You will work within an Agile delivery team, applying analytical skills, communicating requirements, and delivering value to members and stakeholders in a North Carolina location.