Healthcare Support Agent (Temp) – Onsite

Akkodis; French Camp (CA); On-site; USD 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K plan

Paid Sick Leave

Job summary

A staffing firm is seeking Customer Service Representatives for a 3-month temporary contract in French Camp, California. The position requires a high school diploma and at least one year of customer service experience, preferably in healthcare. Responsibilities include handling inquiries, resolving claims issues, and ensuring accurate documentation. This role offers $23 per hour on a W2 basis with various benefits including medical and dental coverage.

Qualifications

• 1+ year experience in customer service.
• Previous healthcare experience is a plus.
• 1+ year handling heavy call volume preferred.

Responsibilities

• Provide information on benefits and claims over the phone.
• Research and resolve claims and eligibility issues.
• Create required documentation for phone interactions.

Skills

Customer service experience

Interpersonal skills

Strong oral and written communication

Time management

Problem solving skills

Education

High school diploma or general education degree

Tools

Windows

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A staffing firm is seeking Customer Service Representatives for a 3-month temporary contract in French Camp, California. The position requires a high school diploma and at least one year of customer service experience, preferably in healthcare. Responsibilities include handling inquiries, resolving claims issues, and ensuring accurate documentation. This role offers $23 per hour on a W2 basis with various benefits including medical and dental coverage.