Remote Healthcare Call Center Rep (Bilingual) – Temporary

Nhcare; Escondido (CA); Hybrid; USD 30,000 - 41,000; Full time

Job summary

Neighborhood Healthcare is seeking a Healthcare Call Center Representative I for a temporary 3-month assignment in California. You will be the first point of contact for patients, respond to inquiries, provide information, schedule appointments, and guide them through the healthcare process with empathy and professionalism.

The role offers a hybrid work arrangement with on-site training, and a preference for bilingual candidates (Arabic/English or Spanish/English).

Qualifications

• One year of customer service experience preferred.
• Arabic/English or Spanish/English bilingual preferred.
• High School Diploma or GED required.

Responsibilities

• Respond to patient inquiries and provide information.
• Schedule appointments and guide patients through the healthcare process.
• Deliver empathetic customer service to patients and families.

Skills

Customer Service

Bilingual Arabic/English

Bilingual Spanish/English

Education

High School Diploma or GED

Job description

Neighborhood Healthcare is seeking a Healthcare Call Center Representative I for a temporary 3-month assignment in California. You will be the first point of contact for patients, respond to inquiries, provide information, schedule appointments, and guide them through the healthcare process with empathy and professionalism.

The role offers a hybrid work arrangement with on-site training, and a preference for bilingual candidates (Arabic/English or Spanish/English).