Onsite Registration Specialist (6-Month Contract)

Elevait Solutions; Laguna Hills (CA); On-site; USD 38,000 - 50,000; Full time

Job summary

A healthcare services company located in California is seeking a Registration Representative for an onsite position. The successful candidate will manage patient registration, ensuring compliance with HIPAA regulations and maintaining high accuracy standards. Responsibilities include effective communication, customer service, and a basic understanding of insurance payors. A positive work ethic and a minimum of 1-2 years in healthcare are required, with bilingual skills preferred. This is a 6-month contract position with a shift schedule spanning weekends and weekdays.

Qualifications

• 1-2 years of experience in hospital admitting, physician office, or equivalent healthcare.
• Must communicate effectively and clearly both verbally and in writing.
• General knowledge of insurance payors: PPO, HMO, POS, EPO, Medicare, Medi-Cal, & CalOptima.

Responsibilities

• Ability to communicate effectively in written and verbal form.
• Adheres to department policy of using two patient identifiers.
• Avoids HIPAA violations by choosing correct MRN and registers patients accurately in Epic.
• Ensures all registration forms are complete, signed, and scanned.
• Ability to provide excellent customer service using Simply Better and AIDET principles.
• Collects and posts payments timely and accurately.
• Ability to follow company policies and supports department performance improvement activities.
• Maintains registration accuracy rate of 95% or better.
• Monitors and manages work queues.
• Ability to adhere to MHS time and attendance policy.
• Adheres to department policy of using two patient identifiers ensuring correct information.
• Accurately enters information into the Epic system.
• Interviews, pre-registers, and registers patients in a timely manner.
• Ensures registration forms are complete and indexed in Epic timely.
• Delivers excellent customer service with patients, staff, and visitors.
• Participates in and supports department-specific performance improvement education and training.
• Maintains an accuracy of 95% or better by selecting the correct insurance plan.

Job description

A healthcare services company located in California is seeking a Registration Representative for an onsite position. The successful candidate will manage patient registration, ensuring compliance with HIPAA regulations and maintaining high accuracy standards. Responsibilities include effective communication, customer service, and a basic understanding of insurance payors. A positive work ethic and a minimum of 1-2 years in healthcare are required, with bilingual skills preferred. This is a 6-month contract position with a shift schedule spanning weekends and weekdays.