Healthcare Strategic Growth Account Manager

ImageFIRST Healthcare Laundry Specialists; Brooklyn Heights (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Legal insurance

Hospital Indemnity Insurance

401k match

Paid Time Off

Parental leave

Tuition reimbursement

Referral program

Great company culture

Collaborative team environment

Job summary

ImageFIRST Healthcare Laundry Specialists is seeking a Strategic Account Manager based in Cleveland to drive new business growth across hospitals and health systems while supporting existing key accounts.

The ideal candidate has 5+ years in solution-based B2B sales, excels in field, relationship-driven environments, and can communicate how clean, safe textile and facility services enhance patient satisfaction.

Qualifications

• Minimum of 5 years of B2B sales experience, ideally within healthcare.
• Proven success in new business development with C-suite leaders.
• Strong understanding of healthcare sales cycles.
• Willingness to travel up to 50%.
• Bachelor’s degree preferred; equivalent professional experience considered.

Responsibilities

• Identify and develop new business opportunities within hospitals, health systems, ambulatory surgery centers, and large outpatient facilities.
• Strategically engage key decision-makers in infection control, environmental services, nursing, purchasing, and administration.
• Deliver consultative, needs-based presentations showing how ImageFIRST enhances compliance, patient satisfaction, and efficiency.
• Navigate multi-stakeholder sales cycles to close new business in line with monthly/quarterly goals.
• Maintain CRM records and account information with accuracy.
• Serve as primary escalation point for major existing accounts with local service teams.
• Conduct regular site visits and quarterly business reviews to evaluate satisfaction and identify growth opportunities.
• Collaborate with Service and Operations teams to ensure flawless service delivery.
• Monitor account performance and retention risks; take proactive steps to retain partnerships.

Skills

B2B sales

C-suite engagement

Healthcare industry knowledge

Field sales

Negotiation

Education

Bachelor’s degree preferred

Tools

Salesforce CRM

Job description

ImageFIRST Healthcare Laundry Specialists is seeking a Strategic Account Manager based in Cleveland to drive new business growth across hospitals and health systems while supporting existing key accounts.

The ideal candidate has 5+ years in solution-based B2B sales, excels in field, relationship-driven environments, and can communicate how clean, safe textile and facility services enhance patient satisfaction.