Healthcare Enterprise Growth & Strategy Lead

ImageFIRST Healthcare Laundry Specialists; Stafford (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

ImageFIRST Healthcare Laundry Specialists seeks a Strategic Account Manager to drive new business growth in large healthcare organizations while expanding existing key accounts. You will prospect, develop, and close high-value opportunities across hospitals, health systems, and outpatient centers, navigating multi-stakeholder sales cycles and collaborating with field teams.

Based in Houston or San Antonio, you will report to the Regional Sales Manager, mentor TBMs, manage a defined territory,

Qualifications

• Minimum 5+ years of B2B sales experience, preferably in healthcare or facility services.
• Proven success in new business development and closing complex deals.
• Strong understanding of healthcare sales cycles and decision-making processes.
• Excellent communication, presentation, and negotiation skills.
• Ability to travel within the territory up to 50%.

Responsibilities

• Identify and target new business opportunities ($2500+ AWR) through phone block, cold calls, dynamics connections, emails, networking, and referrals.
• Develop new business opportunities within hospitals, health systems, ambulatory surgery centers, and outpatient facilities.
• Prospect and engage key decision-makers across infection control, environmental services, nursing, purchasing, and administration.
• Consistently use Definitive Healthcare, Gold Mine and ZoomInfo to prospect.
• Utilize CCS to track activity, update account information, and manage follow-ups.
• Build and manage a strong sales pipeline to meet weekly, monthly, and quarterly performance goals.
• Drive pipeline visibility and accuracy to support forecasting and decision-making.
• Represent ImageFIRST at industry events, trade shows, and networking opportunities.
• Navigate complex, multi-stakeholder sales cycles to close new business.
• Own War Room Strategy while engaging appropriate resources to close business.
• Accountable for blue sheets for all active prospects in the War Room Strategy.
• Prepare proposals, present products, or services as tailored solutions to prospect needs, negotiate terms, and close new business deals.
• Consistently meet or exceed weekly activity, signed, and installed new business requirements.
• Collaborate cross-functionally with sales, service, and operations teams to ensure seamless implementation/onboarding of new customers.
• Support the transition from sales to service by ensuring expectations set during the sales process are clearly communicated and delivered.
• Actively participate in team meetings including the Weekly Team Meeting, Sales/Service Alignment Meeting, and Weekly Training Meeting.
• Effectively manage a defined geographic territory by prioritizing prospects and maintaining a robust pipeline.
• Accurately document sales activities, pipeline stages, and forecasts in CCS.
• Stay current on product offerings, competitive landscape, and market trends.
• Share customer, competitor, and market insights with sales leadership and internal teams.
• Partner closely with Service and Operations teams to ensure seamless onboarding and service delivery.
• Support long-term account success through cross-functional collaboration.
• Mentor and guide Territory Business Managers (TBMs) in prospecting, presenting, and closing business.
• Provide ongoing coaching on ImageFIRST sales processes and procedures.
• Participate in field rides to provide support in prospecting and closing new business accounts.
• Serve as a strategic partner for key accounts within the territory.
• Conduct regular site visits and quarterly business reviews.
• Monitor account performances and proactively address risks.
• Ensure alignment between customer expectations and operational execution.
• Build strong relationships to ensure customer satisfaction and retention.
• Identify growth opportunities within existing accounts.
• Function as the escalation point for major customer concerns and ensure timely resolution.

Skills

Healthcare sales

B2B sales

CRM tools

Microsoft Office

Travel up to 50%

Education

Bachelor’s degree or equivalent experience

Tools

CRM software

Microsoft Office

Job description

ImageFIRST Healthcare Laundry Specialists seeks a Strategic Account Manager to drive new business growth in large healthcare organizations while expanding existing key accounts. You will prospect, develop, and close high-value opportunities across hospitals, health systems, and outpatient centers, navigating multi-stakeholder sales cycles and collaborating with field teams.

Based in Houston or San Antonio, you will report to the Regional Sales Manager, mentor TBMs, manage a defined territory,