Healthcare Scheduling Specialist Patient-Focused OR Support

Mercy Medical Center; Cedar Rapids (IA); On-site; USD 22,000 - 32,000; Full time

Job summary

Mercy Medical Center in Cedar Rapids seeks a Scheduling Coordinator who coordinates scheduling for digestive health, handles telephone communications, and supports nursing staff under licensed supervision. This role demands accuracy, timely data entry, and EMR navigation to locate documentation.

The position emphasizes a welcoming, professional presence within the care team, with after-hours duties and collaboration with discharge planners and physicians as needed.

Qualifications

• High School Diploma or equivalent required.
• Medical Assisting Diploma or AS degree preferred.
• Medical Terminology strongly preferred.
• American Heart Association BLS required as per department guidelines.
• Strong computer skills and proficiency with EMR systems.

Responsibilities

• Receives and handles telephone communications accurately and timely.
• Coordinates scheduling of patients and processes procedural records.
• Completes data entry from procedural records accurately and promptly.
• Implements changes and assists with revisions on patient orders and requests.
• Organizes and prioritizes daily work effectively.
• Navigates the electronic medical record efficiently to locate documentation.
• Promotes a positive and professional image within the healthcare team.
• Follows Mercy's safety guidelines and reports unsafe conditions and incidents.

Skills

Customer service

Multitasking

Communication

Teamwork

Stress management

Computer skills

Education

High School Diploma or equivalent

Medical Assisting Diploma

Associate degree (AS) preferred

Medical Terminology

Job description

Mercy Medical Center in Cedar Rapids seeks a Scheduling Coordinator who coordinates scheduling for digestive health, handles telephone communications, and supports nursing staff under licensed supervision. This role demands accuracy, timely data entry, and EMR navigation to locate documentation.

The position emphasizes a welcoming, professional presence within the care team, with after-hours duties and collaboration with discharge planners and physicians as needed.