Healthcare Scheduling Specialist — Patient-First Growth

Kaizo-Health; Fort Washington (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision, life and dis.

Continuing education

Professional and Career development

Job summary

Kaizo Health in Fort Washington is seeking a Scheduling Specialist to manage patient appointments, perform administrative tasks, and support billing and insurance workflows. This role emphasizes accuracy, clear communication, and customer service.

This position requires strong organizational skills, attention to detail, and the ability to multitask across scheduling, charting, and patient records while upholding HIPAA guidelines.

Qualifications

• Scheduling appointments, insurance plans, explanation of benefits, billing and HIPAA guidelines.
• Strong communication, interpersonal skills and professional phone etiquette.
• Ability to multitask with accuracy and efficiency in a healthcare setting.

Responsibilities

• Greet patients over the phone in a professional manner.
• Schedule appointments accurately and efficiently to optimize provider time.
• Send appointment confirmations and attach necessary paperwork with minimal errors.
• Monitor and update appointment requests and insurance submissions.
• Enter demographics and upload new patient paperwork into charts.
• Maintain patient accounts and post charges; monitor credits.

Skills

Communication skills

Interpersonal skills

Phone etiquette

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office

Job description

Kaizo Health in Fort Washington is seeking a Scheduling Specialist to manage patient appointments, perform administrative tasks, and support billing and insurance workflows. This role emphasizes accuracy, clear communication, and customer service.

This position requires strong organizational skills, attention to detail, and the ability to multitask across scheduling, charting, and patient records while upholding HIPAA guidelines.