Healthcare Scheduling Specialist (Centralized)

WVU Medicine; United States; Remote; USD 25,000 - 36,000; Full time

Job summary

WVUH West Virginia University Hospitals seeks a Centralized Scheduling Specialist to support scheduling of providers and coordinate communications with patient access teams. The role emphasizes maintaining schedules, updating provider data, and ensuring timely notifications of changes to patients and staff.

The position requires a high school diploma and 2 years in a health care setting, with preferred Bachelor’s degree and experience in a high-volume academic environment.

Qualifications

• High school diploma or equivalent
• Two years of experience in a health care setting
• Bachelor's degree in Business or Health Care Administration or related field (preferred)
• Two years of experience in a high-volume, academic health care environment (preferred)

Responsibilities

• Responsible for template build for newly hired providers.
• Responsible for template changes to existing providers.
• Implements changes to providers' daily schedules based on written policy and provider requests.
• Manages patient appointments affected by scheduling changes, including rescheduling bumped appointments.
• Coordinates bumped patient appointments by notifying and rescheduling patients.
• Maintains up-to-date scheduling data for each provider in the scheduling database.
• Ensures schedules are reviewed and managed per departmental specifications.
• Notifies staff of scheduling changes due to patient cancellations in a timely manner.

Education

High school diploma or equivalent

Bachelor's degree in Business or Health Care Administration or related field

Two years of experience in a health care setting

Two years of experience in a high-volume, academic health care environment

Job description

WVUH West Virginia University Hospitals seeks a Centralized Scheduling Specialist to support scheduling of providers and coordinate communications with patient access teams. The role emphasizes maintaining schedules, updating provider data, and ensuring timely notifications of changes to patients and staff.

The position requires a high school diploma and 2 years in a health care setting, with preferred Bachelor’s degree and experience in a high-volume academic environment.