Healthcare Scheduling & Front Desk Coordinator (Temp)

Beacon Hill; Reading (MA); Hybrid; USD 25,003 - 35,610; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Beacon Hill is seeking a Temporary Patient Services Coordinator / Administrative Assistant to support patient scheduling, care coordination, and day-to-day office operations in Middleton, MA.

This full-time, 3+ month role offers a hybrid schedule, Monday–Friday 9:00 AM–5:00 PM, and a $22/hour compensation. The ideal candidate is organized, customer-focused, and comfortable navigating EMR and office technology to keep clinical teams and patients well coordinated.

Qualifications

• Associate degree or equivalent professional experience.
• Minimum of 1 year of administrative experience, preferably within a healthcare or medical office environment.
• Strong organizational, customer service, and communication skills.
• Proficiency with Microsoft Office, particularly Outlook, Excel, and Word.
• Comfortable using office technology and collaboration tools.
• Ability to prioritize competing demands and adapt in a fast-paced environment.
• Positive, team-oriented attitude and willingness to support a variety of office functions.

Responsibilities

• Coordinate patient visits, referrals, and scheduling activities.
• Maintain accurate scheduling information within electronic medical record systems.
• Monitor clinician caseloads and communicate staffing needs to leadership.
• Prepare and manage weekly and weekend clinician schedules.
• Coordinate admissions, recertifications, resumptions of care, and visit rescheduling as needed.
• Ensure adequate staffing coverage for vacations, holidays, and absences.
• Answer scheduling-related inquiries and elevate clinical questions appropriately.
• Monitor reports, identify scheduling issues, and resolve discrepancies.
• Maintain compliance with patient visit frequency requirements and authorization schedules.
• Communicate schedule changes and updates to clinical staff in a timely manner.
• Coordinate onboarding logistics and training schedules for new clinicians.
• Support front desk operations and provide a welcoming experience for visitors and staff.
• Assist with administrative duties including scanning, filing, data entry, inventory management, mail distribution, email correspondence, and phone coverage.
• Maintain patient confidentiality and adhere to all applicable privacy regulations.

Skills

Organizational skills

Customer service

Communication

Office software

Education

Associate degree or equivalent professional experience

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Beacon Hill is seeking a Temporary Patient Services Coordinator / Administrative Assistant to support patient scheduling, care coordination, and day-to-day office operations in Middleton, MA.

This full-time, 3+ month role offers a hybrid schedule, Monday–Friday 9:00 AM–5:00 PM, and a $22/hour compensation. The ideal candidate is organized, customer-focused, and comfortable navigating EMR and office technology to keep clinical teams and patients well coordinated.