Ambulatory Patient Services Coordinator (Temp)

Massachusetts General Hospital; Boston (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Mass General Brigham seeks a temporary onsite administrative support professional to assist healthcare providers in a fast-paced ambulatory setting. You will schedule appointments, manage referrals and pre-certifications, and handle patient check-ins and billing coordination.

Qualified candidates have 1+ year in healthcare or customer service, strong data-entry skills, and proficiency with Windows-based applications; EPIC, MEDITECH & BICS experience is a plus.

Qualifications

• 1+ years in healthcare or customer service.
• Proven understanding of managed care and insurance coverage.
• Digital literacy with Windows-based applications.
• Accurate typing and data-entry skills.
• Prior customer service experience.
• Familiarity with EPIC, MEDITECH & BICS is a plus.

Responsibilities

• Provide administrative support to healthcare providers in a fast-paced ambulatory setting.
• Serve as the primary interface between patients and the medical team.
• Schedule patient appointments, diagnostic testing, and surgeries.
• Acquire referrals and pre-certifications as needed.
• Register and update demographic, PCP, and insurance information.
• Collect co-payments and fees and coordinate billing details.
• Answer phones, triage calls, and perform general clerical tasks.

Skills

EPIC software

MEDITECH software

BICS software

Data entry

Customer service

Typing speed

Healthcare experience

Scheduling

Phone triage

Tools

Windows-based apps

Job description

Mass General Brigham seeks a temporary onsite administrative support professional to assist healthcare providers in a fast-paced ambulatory setting. You will schedule appointments, manage referrals and pre-certifications, and handle patient check-ins and billing coordination.

Qualified candidates have 1+ year in healthcare or customer service, strong data-entry skills, and proficiency with Windows-based applications; EPIC, MEDITECH & BICS experience is a plus.