Onsite Front Desk & Guest Services Coordinator

Beacon Hill; Boston (MA); On-site; USD 39,000 - 44,000; Full time

Job summary

Beacon Hill is seeking a Front Desk Administrator for a 3-month maternity leave coverage assignment with potential extension up to 6 months. This fully onsite role in Boston, MA requires availability across shifts from 7:00 AM to 5:30 PM and offers $28-32/hour.

Responsibilities include greeting visitors, managing registration and check-ins, answering calls, coordinating with security, and maintaining visitor logs. Extension possibilities exist.

Qualifications

• 2–3 years of reception, hospitality, client service, or front desk experience in a corporate environment.
• Professional, polished, and customer-focused demeanor.
• Strong verbal communication and interpersonal skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Basic computer and office technology proficiency.
• High level of professionalism, discretion, and confidentiality.
• Dependable, punctual, and detail-oriented.
• Must be local to the Boston area.
• Comfortable working onsite five days per week.
• Flexible to work all shift schedules and open to assignment extensions beyond the initial 3-month term.
• High school diploma required; some college preferred.

Responsibilities

• Greet visitors and create a professional, welcoming experience.
• Manage front desk operations, visitor registration, and guest check-in.
• Answer and route incoming calls while handling inquiries professionally.
• Coordinate with building security regarding visitor access.
• Provide wayfinding assistance and information about building amenities.
• Support the Director of Conference Services with hospitality initiatives.
• Maintain accurate visitor records and activity logs.
• Assist with coverage at other locations as needed.
• Follow emergency procedures and safety protocols.
• Support additional administrative and hospitality-related tasks as assigned.

Skills

Front desk experience

Customer service

Communication

Multitasking

Professional demeanor

Discretion

Education

High school diploma

Some college preferred

Tools

MS Office

Job description

Beacon Hill is seeking a Front Desk Administrator for a 3-month maternity leave coverage assignment with potential extension up to 6 months. This fully onsite role in Boston, MA requires availability across shifts from 7:00 AM to 5:30 PM and offers $28-32/hour.

Responsibilities include greeting visitors, managing registration and check-ins, answering calls, coordinating with security, and maintaining visitor logs. Extension possibilities exist.