Compassionate Front Desk & Billing Specialist

Prisma Health; Maryville (TN); On-site; USD 34,000 - 52,000; Full time

Job summary

Prisma Health is seeking a front office billing professional to manage patient registration, precertification, charge capture, and coding at Blount Memorial Hospital. You will handle posting payments, balancing cash, and assisting patients with insurance forms and pre-certifications.

The role requires interaction with medical support staff and coordination of outpatient services, scheduling, and billing processes while maintaining patient confidentiality and data accuracy.

Qualifications

• Interpersonal and communication skills are essential for patient interactions.
• Understanding of basic ICD-9 and CPT coding is preferred.
• Ability to manage front office operations and scheduling.

Responsibilities

• Manage patient registration, precertification, charge capture and coding.
• Post payments and balance with day-end reports; collect payments.
• File insurance claims and assist patients with insurance forms.
• Greet patients and verify insurance information in the system.
• Schedule surgeries and outpatient appointments; manage referrals.

Skills

Interpersonal skills

Communication skills

ICD-9/CPT knowledge

Education

High School Diploma or equivalent

Associate degree in technical specialty program (18 months min)

Tools

Billing software

Job description

Prisma Health is seeking a front office billing professional to manage patient registration, precertification, charge capture, and coding at Blount Memorial Hospital. You will handle posting payments, balancing cash, and assisting patients with insurance forms and pre-certifications.

The role requires interaction with medical support staff and coordination of outpatient services, scheduling, and billing processes while maintaining patient confidentiality and data accuracy.