Patient Access & Financial Services Specialist

Prisma Health; Maryville (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

Prisma Health is seeking a Patient Access/Billing specialist at Blount Memorial Hospital in Tennessee. This role interviews patients, verifies demographics, insurance, and financial data, collects payments, and supports pre-authorization processes, all with courteous professionalism.

Evening shift, non-management, reporting to a supervisor. Requires a high school diploma or equivalent and 2+ years in admissions, billing, collections, insurance, or customer service; basic computer skills and

Qualifications

• Basic computer skills (word processing, spreadsheets)
• Knowledge of office equipment (fax/copier)
• Mathematical skills for financial data
• Registration and scheduling experience preferred
• Familiarity with medical terminology preferred

Responsibilities

• Interview patients to collect and verify demographic and financial data.
• Verify insurance coverage and initiate pre-certification when required.
• Collect payments and manage daily receipts and deposits.
• Prepare and distribute reports and patient identification items as needed.
• Communicate estimated financial responsibility to patients and refer for extended terms or financial assistance.

Skills

Basic computer skills

Office equipment knowledge

Mathematical skills

Registration and scheduling experience

Familiar with medical terminology

Education

High School diploma or equivalent

Tools

Sovera

Job description

Prisma Health is seeking a Patient Access/Billing specialist at Blount Memorial Hospital in Tennessee. This role interviews patients, verifies demographics, insurance, and financial data, collects payments, and supports pre-authorization processes, all with courteous professionalism.

Evening shift, non-management, reporting to a supervisor. Requires a high school diploma or equivalent and 2+ years in admissions, billing, collections, insurance, or customer service; basic computer skills and