Patient Scheduler, FT, Days

Prisma Health; Tennessee; On-site; USD 36,000 - 48,000; Full time

Job summary

Prisma Health is seeking a scheduling professional for the Blount Memorial Hospital location in Tennessee. The role focuses on coordinating admissions, diagnostics, and class scheduling, ensuring accurate referrals and timely staff allocation.

Responsibilities include handling patient demographics, maintaining logs, and supporting payroll accuracy. May involve recruitment tasks and on-call duties as needed.

Qualifications

• Education - High School diploma or equivalent preferred
• Experience - Two (2) years of related work experience preferred

Responsibilities

• Receives telephone requests for services and referrals and follows scheduling protocols
• Gathers required patient demographic, clinical and financial information for scheduling
• Coordinates scheduling of admissions, diagnostics and classes with clinical staff
• Maintains required logs for referrals, referral sources, missed visits and complaints
• Participates in payroll process to ensure accuracy of time slips
• May participate in recruitment/hiring and on-call responsibilities

Skills

Scheduling procedures

Medical terminology

Communication skills

Customer service

Phone & computer use

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

• Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.

• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.

• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.

• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent preferred

• Experience - Two (2) years of related work experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Knowledge of scheduling procedures

• Knowledge of services offered to provide accurate scheduling of clients.

• Communication skills

• Customer-oriented service skills

• Proficient in use of telephone equipment, voicemail, and computers

• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

Blount Memorial Hospital, Inc.

Department

Outpatient Oncology Infusion