Patient Access & Billing Specialist

Prisma Health; Maryville (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Prisma Health in Blount Memorial Hospital, TN, is seeking a patient access and billing specialist. The role involves registering patients, handling pre-certifications, coding and posting charges, and ensuring accurate claims processing.

Responsibilities include greeting patients, verifying insurance details, collecting necessary signatures, and supporting day-to-day front office tasks. A strong focus on confidentiality and customer service is required.

Qualifications

• Education - High School diploma or equivalent OR Post-high school diploma.
• Associate degree in technical specialty program is preferred.
• No previous experience required; multi-specialty group setting preferred.
• Basic understanding of ICD-9 and CPT coding is a plus.

Responsibilities

• Register patients and handle pre-certification and charge capture.
• Post payments and balance with reports at day end; code diagnoses.
• Greet patients, verify/update insurance information, collect signatures.
• Assist with scheduling, outpatient visits, and chart preparation.
• Process insurance forms, follow up on claims, and communicate with payers.
• Maintain confidentiality and ensure accurate patient account records.

Skills

Interpersonal skills

Public contact

Billing and coding knowledge

Education

High School diploma or equivalent

Associate degree in technical specialty

Tools

Online billing system

Patient accounting system

Job description

Prisma Health in Blount Memorial Hospital, TN, is seeking a patient access and billing specialist. The role involves registering patients, handling pre-certifications, coding and posting charges, and ensuring accurate claims processing.

Responsibilities include greeting patients, verifying insurance details, collecting necessary signatures, and supporting day-to-day front office tasks. A strong focus on confidentiality and customer service is required.