Healthcare Scheduler & Patient Services Coordinator

VNA Health Group; West Orange (NJ); Hybrid; USD 22,000 - 33,000; Full time

Job summary

VNA Health Group in New Jersey is seeking a Patient Service Coordinator to support scheduling visits, run essential reports, and maintain clear communication with clinicians, patients, and the care team.

Ideal candidates have 2–3 years of office experience, strong Microsoft Office skills, and familiarity with HCHB (Homecare Homebase); healthcare setting experience is preferred. This on-site role offers a collaborative environment focused on timely, compassionate patient care.

Qualifications

• High School Diploma or GED required; higher degrees preferred.
• 2–3 years of office experience; healthcare setting preferred.
• Strong computer skills; proficient with Microsoft Office.
• Familiarity with HCHB is a plus.

Responsibilities

• Schedule and update patient visits based on care needs.
• Run and maintain essential reports (productivity, case counts, missed visits).
• Answer incoming staff calls and refer clinical questions appropriately.
• Coordinate with Reimbursement team on private pay/managed care lists.
• Uphold VNA Health Group's policies on attendance and professional appearance.
• Perform other related duties as needed.

Skills

Office experience

Computer skills

Microsoft Office

Interpersonal skills

Customer service

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Tools

HCHB Homecare Homebase

Job description

VNA Health Group in New Jersey is seeking a Patient Service Coordinator to support scheduling visits, run essential reports, and maintain clear communication with clinicians, patients, and the care team.

Ideal candidates have 2–3 years of office experience, strong Microsoft Office skills, and familiarity with HCHB (Homecare Homebase); healthcare setting experience is preferred. This on-site role offers a collaborative environment focused on timely, compassionate patient care.