Scheduling Specialist – Patient Care & Clinic Operations (AL)

Community Health Systems, Inc.; Birmingham (AL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Job summary

The Scheduling Specialist at Community Health Systems, Inc. in Birmingham, AL is responsible for managing and optimizing scheduling for patients and physicians, coordinating appointments and procedures across departments to ensure efficient resource use and high-quality patient care.

You will serve as a liaison between patients, medical staff, and administrative teams, entering data in the EHR, confirming appointments, notifying changes, and supporting a patient-first culture with strong

Qualifications

• Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred.
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction.
• Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
• Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
• Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.
• Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.

Skills

Scheduling

Communication

Organization

Data entry

Education

Associate degree

Healthcare admin cert

Tools

EMR systems

Scheduling software

Microsoft Office

EHR software

Job description

The Scheduling Specialist at Community Health Systems, Inc. in Birmingham, AL is responsible for managing and optimizing scheduling for patients and physicians, coordinating appointments and procedures across departments to ensure efficient resource use and high-quality patient care.

You will serve as a liaison between patients, medical staff, and administrative teams, entering data in the EHR, confirming appointments, notifying changes, and supporting a patient-first culture with strong