Healthcare Scheduler & Patient Concierge

U.S. Dermatology Partners; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

U.S. Dermatology Partners in Phoenix, AZ seeks a detail‑oriented Medical Office Clerk to support providers and patients with scheduling, data entry and front‑desk duties.

You will verify demographics and insurance, answer phones, give directions, input data, and help maintain HIPAA compliance while delivering friendly, professional service to every patient. This role requires strong English communication, interpersonal skills, and proficient use of Excel, Word and Outlook to manage patient

Qualifications

• Minimum one year of work experience in a medical office.
• Equivalent combination of education and experience accepted.
• Detail oriented and reliable.
• Ability to communicate effectively in English, both verbally and in writing.

Responsibilities

• Schedules all appointments for providers in computer system and verifies patient information.
• Verifies patient demographics and insurance details in the system.
• Answers phones, directs callers, and provides customer service.
• Instructs patients on locations and directions.
• Performs data entry and retrieves data as needed.
• Adheres to HIPAA guidelines and safety policies.
• Performs other duties as necessary to support the organization.

Skills

Customer service

Detail oriented

English communication

Data entry

Microsoft Excel

Microsoft Word

Microsoft Outlook

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Phoenix, AZ seeks a detail‑oriented Medical Office Clerk to support providers and patients with scheduling, data entry and front‑desk duties.

You will verify demographics and insurance, answer phones, give directions, input data, and help maintain HIPAA compliance while delivering friendly, professional service to every patient. This role requires strong English communication, interpersonal skills, and proficient use of Excel, Word and Outlook to manage patient