Medical Office Scheduler: Patient Care & Admin

U.S. Dermatology Partners; Tyler (TX); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO&Paid Holidays

CompanyPaidLifeInsurance

EmployeePerksProgram

Job summary

U.S. Dermatology Partners in Tyler, TX is seeking a full-time Administrative Clerk to join our Corporate Call Center.

You will schedule appointments, verify patient demographics, confirm bookings, and guide patients to the correct locations, while supporting clinicians with efficient clerical workflows and meticulous data entry. Ideal candidates have at least one year of medical office experience, strong English communication, and solid computer skills (Excel, Word, Outlook).

Qualifications

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training.
• Detail oriented with professional attitude and reliability.
• Ability to communicate effectively in English, both verbally and in writing.
• Strong interpersonal and customer service skills.
• Basic to intermediate computer operation and familiarity with medical office systems.
• Knowledge of HIPAA guidelines and state/federal regulations.

Responsibilities

• Schedules all appointments for providers in computer system, including procedural appointments.
• Verifies patient demographics and insurance information in the system.
• Confirms appointments and answers questions about bookings.
• Instructs patients in locations and directions as needed.
• Performs data entry and retrieves information in the computer system.
• Answers telephone, directs callers to extensions, and takes messages.
• Follows safety policies and upholds high quality customer service.
• Performs other duties that may be necessary for the organization.

Skills

Detail oriented

Professional attitude

Interpersonal skills

Effective English communication

Customer service oriented

Math/analytical ability

Ability to follow instructions

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Tyler, TX is seeking a full-time Administrative Clerk to join our Corporate Call Center.

You will schedule appointments, verify patient demographics, confirm bookings, and guide patients to the correct locations, while supporting clinicians with efficient clerical workflows and meticulous data entry. Ideal candidates have at least one year of medical office experience, strong English communication, and solid computer skills (Excel, Word, Outlook).