Clinic Front Desk & Patient Concierge

U.S. Dermatology Partners; Silver Spring (MD); On-site; USD 30,000 - 38,000; Full time

Job summary

U.S. Dermatology Partners in Silver Spring, MD, seeks a friendly front desk clerk to handle routine clerical tasks, greet patients, answer calls and direct inquiries.

The role requires strong data entry, MS Office proficiency, and commitment to HIPAA privacy and professional customer service. Bilingual English/Spanish is highly preferred to serve our diverse community.

You will support daily operations, manage records, and assist with administrative projects to ensure smooth clinic flow.

Qualifications

• 1+ year of front desk experience in retail or clinical settings
• Detail oriented with professional attitude
• Strong communication in English, both written and spoken
• Proficiency with MS Office (Excel, Word, Outlook)
• Knowledge of HIPAA guidelines
• Bilingual English/Spanish preferred

Responsibilities

• Answer phones and direct calls
• Greet patients and assist with inquiries
• Process data, manage records and perform clerical tasks
• Operate office equipment and computers
• Prepare correspondence and reports
• Support patient use of clinic facilities/services
• Comply with safety policies and procedures

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

Data processing

Customer service

Bilingual (English/Spanish)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Silver Spring, MD, seeks a friendly front desk clerk to handle routine clerical tasks, greet patients, answer calls and direct inquiries.

The role requires strong data entry, MS Office proficiency, and commitment to HIPAA privacy and professional customer service. Bilingual English/Spanish is highly preferred to serve our diverse community.

You will support daily operations, manage records, and assist with administrative projects to ensure smooth clinic flow.