Healthcare Scheduler - Patient Care & Clinic Ops

Living Water Clinic; Lindsay (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Paid time off

Job summary

Living Water Clinic – Clinica Agua Viva in Lindsay, CA is seeking a meticulous Scheduler to coordinate patient appointments and optimize provider calendars. You will handle exams, wellness visits, screenings, immunizations, tests, and follow-ups, while communicating clearly with patients and staff.

Responsibilities include maintaining calendars, verifying insurance, obtaining authorizations, and ensuring HIPAA compliance in a fast-paced clinic setting.

Qualifications

• High school diploma or equivalent; healthcare admin training is a plus.
• Experience scheduling or admin work in healthcare settings.
• Bilingual preferred (English/Spanish).
• Excellent organizational and time-management skills.
• Strong verbal and written communication with patients and staff.
• Proficiency with scheduling software and EHR systems.
• Able to perform in a fast-paced environment with accuracy.
• Familiarity with medical terminology and healthcare procedures preferred.
• Commitment to patient confidentiality and privacy regulations.

Responsibilities

• Schedule patients and book exams, wellness visits, screenings, immunizations, tests and follow-ups.
• Reschedule visits to align with provider calendars.
• Coordinate with patients, providers and staff to ensure a smooth scheduling flow.
• Maintain up-to-date appointment calendars considering provider availability and patient preferences.
• Communicate appointment details and instructions clearly to patients.
• Verify insurance information and obtain required authorizations.
• Resolve scheduling issues with professionalism and empathy.
• Support patient flow and clinic operations with administrative staff.
• Uphold HIPAA compliance and confidentiality.
• Assist in managing incoming calls and direct to appropriate departments.
• Utilize scheduling software and EHR systems efficiently.
• Support Call Center when provider schedules reach capacity.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Attention to detail

Team player

Adaptability

HIPAA privacy understanding

Education

High school diploma or equivalent

Healthcare administration training (plus)

Tools

Scheduling software

Electronic Health Records (EHR) systems

Job description

Living Water Clinic – Clinica Agua Viva in Lindsay, CA is seeking a meticulous Scheduler to coordinate patient appointments and optimize provider calendars. You will handle exams, wellness visits, screenings, immunizations, tests, and follow-ups, while communicating clearly with patients and staff.

Responsibilities include maintaining calendars, verifying insurance, obtaining authorizations, and ensuring HIPAA compliance in a fast-paced clinic setting.