Healthcare Scheduler: Patient Appointments & Care

Lifepoint Health; North Carolina; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off

401(k) with company match

Wellness programs

Health & Fitness Center Access

Job summary

Haywood Regional Medical Center, part of Lifepoint Health, is seeking a Scheduler to coordinate patient appointments, testing, surgical procedures, and admissions while ensuring accurate scheduling, insurance verification, and required authorizations.

You will play a key role in supporting efficient clinic operations by communicating with patients and healthcare providers, maintaining accurate records, and delivering a professional, patient-centered experience in a fast-paced medical

Qualifications

• High school diploma or equivalent required; substitution possible for education with 3 years of related scheduling experience.
• Previous scheduling experience in a healthcare environment strongly preferred.
• Computer proficiency with standard office equipment; familiarity with medical terminology, insurance verification, billing or collections preferred.
• Strong organizational and time-management skills; ability to prioritize competing demands in a fast-paced healthcare setting.
• Excellent communication and customer service skills; ability to interact professionally with patients, physician offices and insurers.

Responsibilities

• Coordinate patient appointments, diagnostic testing, surgical procedures and admissions to ensure efficient scheduling.
• Verify patient demographics and insurance information; obtain physician orders and pre-certifications/authorizations; document in scheduling systems.
• Communicate with patients, physicians' offices and insurers to resolve scheduling issues and coverage questions.
• Provide clear appointment prep instructions and testing requirements to patients.
• Review upcoming schedules and coordinate with registration staff and clinical departments to ensure staffing and resources.

Skills

Scheduling

Communication

Attention to detail

Time management

HIPAA compliance

Education

High school diploma or equivalent

Job description

Haywood Regional Medical Center, part of Lifepoint Health, is seeking a Scheduler to coordinate patient appointments, testing, surgical procedures, and admissions while ensuring accurate scheduling, insurance verification, and required authorizations.

You will play a key role in supporting efficient clinic operations by communicating with patients and healthcare providers, maintaining accurate records, and delivering a professional, patient-centered experience in a fast-paced medical