Healthcare Scheduler - Patient-Centric, Efficient Scheduling

Living Water Clinicere; Lindsay (CA); Sur place; CAD 39 000 - 58 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401(k) matching

Paid time off

Résumé du poste

Living Water Clinic – Clinica Agua Viva in Lindsay, CA is seeking a detail-oriented Scheduler to coordinate patient appointments and optimize provider calendars. You will ensure timely, high-quality care and a smooth scheduling experience for patients and staff.

The role requires excellent organization, strong communication, and experience with scheduling software and EHR systems. Bilingual English/Spanish is preferred; you will uphold HIPAA privacy and support clinic operations.

Qualifications

• High school diploma or equivalent; healthcare administration training is a plus.
• Previous experience in appointment scheduling or administrative work in a healthcare setting.
• Bilingual preferred (English/Spanish).
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Proficiency with scheduling software and EHR systems.
• Ability to perform well in a fast-paced environment.
• Strong attention to detail and accuracy in record-keeping.
• Familiarity with medical terminology and healthcare procedures preferred.
• Commitment to patient confidentiality and privacy regulations.

Responsabilités

• Strategically schedule patients and optimize provider calendars.
• Book appointments including exams, wellness visits, screenings, immunizations, tests and follow-ups.
• Reschedule visits conflicting with provider calendars.
• Collaborate with patients, providers and staff to maintain a seamless scheduling process.
• Maintain accurate appointment calendars considering provider availability and patient preferences.
• Communicate appointment details and instructions clearly to patients.
• Verify patient insurance information and obtain authorizations for services.
• Resolve scheduling issues with professionalism and empathy.
• Support patient flow and clinic operations with administrative staff.
• Uphold patient confidentiality and HIPAA compliance.
• Assist in handling incoming calls and direct to appropriate departments.
• Utilize scheduling software and EHR systems efficiently.
• Support Call Center when provider schedules reach capacity.

Connaissances

Organizational skills

Communication skills

Attention to detail

Team player

Adaptability

Formation

High school diploma

Healthcare administration training

Outils

Scheduling software

EHR systems

Office software

Description du poste

Living Water Clinic – Clinica Agua Viva in Lindsay, CA is seeking a detail-oriented Scheduler to coordinate patient appointments and optimize provider calendars. You will ensure timely, high-quality care and a smooth scheduling experience for patients and staff.

The role requires excellent organization, strong communication, and experience with scheduling software and EHR systems. Bilingual English/Spanish is preferred; you will uphold HIPAA privacy and support clinic operations.