Healthcare Scheduler: Patient Access & Care Coordination

Mclaren-Health-Care; Petoskey (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care in Michigan is seeking a clerical professional to set up exams, handle patient and insurance information, and schedule procedures. The role emphasizes accurate data entry, patient education, and adherence to site protocols.

The position requires a high school diploma or GED and at least two years of healthcare-related experience. It is a full-time role with daytime hours and a strong commitment to confidentiality and patient service.

Qualifications

• High School Diploma or GED.
• Two years of experience, preferably in health care.

Responsibilities

• Set up exams, procedures and tests for patients and schedule appropriately.
• Review screening forms and verify patient and insurance information.
• Educate patients on exam/test preparation and answer questions.
• Update patient records with necessary notes for technologist and future reference.
• Follow site-specific protocols and keep documentation up-to-date for compliance.
• Obtain proper approval for schedule changes or cancellations as appropriate.
• Maintain confidentiality of personal and financial data.
• Handle other clerical duties such as updating patient accounts, faxing, and scanning histories.

Skills

Customer service

Phone handling

Data entry

Health care experience

Education

High School Diploma or GED

Job description

McLaren Health Care in Michigan is seeking a clerical professional to set up exams, handle patient and insurance information, and schedule procedures. The role emphasizes accurate data entry, patient education, and adherence to site protocols.

The position requires a high school diploma or GED and at least two years of healthcare-related experience. It is a full-time role with daytime hours and a strong commitment to confidentiality and patient service.