Healthcare Scheduler II - Patient Care & Scheduling

Healthcare Outcomes Performance Co. (HOPCo); Phoenix (AZ); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Stipend for ancillary benefits

HSA with company match

401k with company match

EAP 24/7

Appreciation days

Wellness events

Descrizione del lavoro

Healthcare Outcomes Performance Co. (HOPCo) in Phoenix, AZ, is hiring a Scheduling Associate to manage clinic appointments, gather patient demographics, and verify insurance eligibility within our secure scheduling system.

The role emphasizes excellent organizational and customer service skills, experience with medical terminology, and a strong foundation in data entry. Join a team focused on efficient patient care and HIPAA compliance.

Competenze

• 1 year of experience in healthcare is required; call center experience preferred.
• Excellent organizational skills and strong customer service orientation with a solid background in computers and data entry.
• Knowledge of medical terminology and insurance plans.

Mansioni

• Schedule clinic appointments including consultations and follow-ups using the EMR and scheduling tool.
• Collect demographic, insurance, and medical information for patients.
• Use scheduling tools and referral system to arrange appointments and referrals.
• Confirm eligibility with the patient’s insurance at scheduling time.
• Communicate with supervisors about patient concerns and relay messages to staff.
• Handle calls and requests promptly and accurately; participate in daily patient-appointment workflows.
• Maintain strict confidentiality per HIPAA guidelines.
• Perform other duties as assigned.

Conoscenze

Organizational skills

Customer service

Data entry

Medical terminology

Insurance knowledge

Communication skills

Strumenti

EMR system

Scheduling software

Referral system

Descrizione del lavoro

Healthcare Outcomes Performance Co. (HOPCo) in Phoenix, AZ, is hiring a Scheduling Associate to manage clinic appointments, gather patient demographics, and verify insurance eligibility within our secure scheduling system.

The role emphasizes excellent organizational and customer service skills, experience with medical terminology, and a strong foundation in data entry. Join a team focused on efficient patient care and HIPAA compliance.