Patient Test Scheduler — Healthcare Scheduling Pro

The CORE Institute; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health & Welfare Benefits

$43 monthly stipend for ancillary bene

HSA with company match

401k with company match (PT included)

Employee Assistance Program

Employee Appreciation Days

Wellness Events

Job summary

Healthcare Outcomes Performance Company (HOPCo) seeks a Test Scheduler at its Corporate Headquarters to coordinate patient testing across providers, collect insurance data, and ensure timely scheduling. The role requires clear communication with physicians, patients, and staff, and accuracy in EMR entries.

Ideal candidates have 1-2 years in test scheduling, knowledge of insurance plans, and comfort with practice management systems.

Qualifications

• High school diploma or GED preferred.
• 1-2 years test scheduling experience or related experience.
• Effective communication with physicians, patients, and the public.
• Knowledge of insurance plans and computer systems.

Responsibilities

• Schedule tests for patients within the practice management program or at outside facilities based on insurance, patient and physician preferences.
• Gather information from insurance carriers, physician, and patient chart to match to contracted service providers.
• Call patients to schedule tests within required time as designated by policies and procedures.
• Provide ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling processes.
• Respond to patient questions and complaints and resolve problems to maintain high patient satisfaction.
• Input referrals and coded notes; update patient information in the EMR and practice management system.

Skills

Customer service

Communication with physicians

Relationship building

Education

High school diploma/GED

Job description

Healthcare Outcomes Performance Company (HOPCo) seeks a Test Scheduler at its Corporate Headquarters to coordinate patient testing across providers, collect insurance data, and ensure timely scheduling. The role requires clear communication with physicians, patients, and staff, and accuracy in EMR entries.

Ideal candidates have 1-2 years in test scheduling, knowledge of insurance plans, and comfort with practice management systems.