Healthcare Relationship & Growth Lead

Tata Consultancy Services Limited; Irvine (CA); On-site; USD 111,000 - 171,000; Full time

Job summary

Tata Consultancy Services in Irvine, CA is seeking a seasoned Business Relationship Manager for Healthcare to drive revenue growth, manage strategic accounts, and ensure customer and employee satisfaction. You will lead executive-level engagement, coordinate across Digital, Data & AI, and Cloud service lines, and steer renewal and upsell opportunities with a clear marketing and demand-gen plan.

You will mentor project teams, ensure delivery alignment with client needs, and navigate multi-time

Qualifications

• Bachelor degree in Computer Science is required.
• Minimum 9 years of professional experience in related roles.
• Experience engaging with executive stakeholders and healthcare clients.

Responsibilities

• Define the long-term account strategy and quarterly KPI cadence.
• Manage relationships with VP/CXO level stakeholders.
• Drive revenue growth, new bookings, and customer satisfaction metrics.
• Coordinate cross-sell for Digital, Data & AI, Cloud, and BPO services.
• Lead pipeline reviews and sales planning across time zones.
• Ensure delivery commitments and resource alignment for revenue targets.
• Mentor team members and develop future leaders within the account.
• Oversee contract flow, invoices, and payments with customer teams.

Skills

Customer Relationship Management

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services in Irvine, CA is seeking a seasoned Business Relationship Manager for Healthcare to drive revenue growth, manage strategic accounts, and ensure customer and employee satisfaction. You will lead executive-level engagement, coordinate across Digital, Data & AI, and Cloud service lines, and steer renewal and upsell opportunities with a clear marketing and demand-gen plan.

You will mentor project teams, ensure delivery alignment with client needs, and navigate multi-time