Healthcare Registration Ops Manager – Multi‑Site

Socket.dev; Gainesville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev is seeking a Manager of On-Site Registration & Check-in to oversee daily operations across hospital and ambulatory settings, including emergency departments. You will ensure identity verification, demographic and coverage capture, consents, MSP/COB documentation, and registration workflows are completed accurately and timely.

You will translate enterprise standards into daily routines, monitor performance, coach staff, and partner with site leaders, Patient Financial Services,

Qualifications

• Bachelor's degree preferred.
• Minimum of 3 years of revenue cycle leadership experience.
• Strong operational management experience in a multi-site or matrixed healthcare environment.
• Knowledge of MSP/COB regulations and patient registrations.

Responsibilities

• Lead frontline operational teams
• Establish clear performance expectations
• Conduct daily follow-up and operational oversight
• Coach and develop team members
• Drive accountability and performance outcomes
• Reduce front-end defects and improve patient experience
• Support claim quality

Skills

Frontline leadership

Operational management

Analytical thinking

Stakeholder management

Education

Bachelor's degree preferred

Job description

Socket.dev is seeking a Manager of On-Site Registration & Check-in to oversee daily operations across hospital and ambulatory settings, including emergency departments. You will ensure identity verification, demographic and coverage capture, consents, MSP/COB documentation, and registration workflows are completed accurately and timely.

You will translate enterprise standards into daily routines, monitor performance, coach staff, and partner with site leaders, Patient Financial Services,