Gastroenterology Referral & Scheduling Coordinator

United-Digestive; Lawrenceville (GA); On-site; USD 38,000 - 54,000; Full time

Job summary

United-Digestive in Lawrenceville seeks a Referral Coordinator to manage patient appointments, schedule procedures, and coordinate referrals across gastroenterology clinics. You will handle front desk duties, maintain patient information, and ensure timely communication with physicians and hospitals.

The role requires strong organization, attention to confidentiality, proficiency with Microsoft Office, and the ability to multitask under pressure while delivering compassionate patient service in

Qualifications

• Experience with front desk and patient service functions in a clinical setting.
• Knowledge of medical terminology and documentation requirements.
• Able to handle referrals and scheduling across multiple sites.

Responsibilities

• Schedules, reschedules, and manages cancellations and no-shows for patient visits.
• Maintains physicians’ schedules and endoscopy block time.
• Collects and records patient information per documentation requirements.
• Coordinates scheduling of procedures in hospital when needed.
• Answers calls, emails, and messages; provides information to patients and referring providers.
• Acts as liaison between office, referring practices, and hospitals.

Skills

Communication skills

HIPAA compliance

Multitasking

Customer service

Bilingual

Education

High School Diploma or GED

Certified Medical Assistant preferred

Tools

Microsoft Office

EHR systems

Job description

United-Digestive in Lawrenceville seeks a Referral Coordinator to manage patient appointments, schedule procedures, and coordinate referrals across gastroenterology clinics. You will handle front desk duties, maintain patient information, and ensure timely communication with physicians and hospitals.

The role requires strong organization, attention to confidentiality, proficiency with Microsoft Office, and the ability to multitask under pressure while delivering compassionate patient service in