Healthcare Referral Coordinator

Texas Health Resources, Inc.; Carrollton (TX); Vor Ort; USD 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

401k

PTO

Medical

Dental

Paid Parental Leave

Flex spending

Tuition reimbursement

Student Loan Repayment Program

Zusammenfassung

Texas Health Resources, Inc. is seeking a Referral Specialist to join our Carrollton team. You will manage patient referrals, coordinate appointments, verify insurance, and liaise with hospitals, physicians, and health plans to ensure timely, accurate referrals.

We value bilingual English/Spanish skills, strong communication, and a collaborative, patient‑centered approach in a fast-paced environment. Full-time, 40 hours weekly, Monday–Friday, in-office at Carrollton location.

Qualifikationen

• High School Diploma or equivalent is REQUIRED.
• Bilingual English and Spanish is PREFERRED.
• Two years of related experience in a healthcare environment is PREFERRED.
• Be a team player who handles multiple projects simultaneously in a fast-paced environment and communicates effectively with both clinical and administrative staff to ensure patients receive timely, accurate referrals.

Aufgaben

• Delivers care to patients utilizing the Referral Specialist Process.
• Will initiate and manage all components of clinical referrals for various services.
• Sets up appointments and any special arrangements such as transportation, interpreter services, etc.
• Verifies insurance coverage and obtains authorizations, if needed, from insurance providers.
• Acts as liaison between hospitals, physicians, health plans, vendors and patients or referral sources.
• Coordinates flow of information between medical clinic and referral authorization department to secure a valid referral for clinic patient.
• Develops and maintains database of referral physician offices preferred by each physician within the clinic.
• Assists Practice Manager with complaint resolution and solutions related to patient referrals.
• Enters referrals, documents, communications, and actions in system.

Kenntnisse

Strong customer skills

Good communication skills

Team player

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Texas Health Resources, Inc. is seeking a Referral Specialist to join our Carrollton team. You will manage patient referrals, coordinate appointments, verify insurance, and liaise with hospitals, physicians, and health plans to ensure timely, accurate referrals.

We value bilingual English/Spanish skills, strong communication, and a collaborative, patient‑centered approach in a fast-paced environment. Full-time, 40 hours weekly, Monday–Friday, in-office at Carrollton location.