Patient Access & Referral Coordinator

HCA Healthcare, Inc.; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

HCA Healthcare, Inc. is seeking a Patient Referral Specialist to coordinate physician, hospital, and outpatient referrals, schedule appointments, and obtain insurance authorization. The role requires precise data entry, strong communication, and adherence to privacy regulations.

Proficiency with EMR systems, insurance verification, and patient communication is essential to ensure timely care and maintain high-quality service standards within a busy healthcare environment.

Qualifications

• High school diploma or GED required.
• One year of experience in referral coordination involving insurance providers and authorizations.
• Knowledge of medical terminology and patient data handling.

Responsibilities

• Schedule patient appointments and tests across providers.
• Determine insurance eligibility and obtain necessary authorizations.
• Enter demographics and referrals into EMR accurately.
• Communicate appointment details and preparation instructions to patients.
• Maintain referral records and ensure follow-up appointments.
• Weekly reporting on referral activity and status.

Skills

Medical terminology

Interpersonal communication

Patient data handling

HIPAA compliance

Education

High School Diploma or GED

Job description

HCA Healthcare, Inc. is seeking a Patient Referral Specialist to coordinate physician, hospital, and outpatient referrals, schedule appointments, and obtain insurance authorization. The role requires precise data entry, strong communication, and adherence to privacy regulations.

Proficiency with EMR systems, insurance verification, and patient communication is essential to ensure timely care and maintain high-quality service standards within a busy healthcare environment.