Healthcare Records Specialist: Front Desk & ROI (Hybrid)

datavant2; Brewer (ME); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) retirement plan

Tuition reimbursement

Paid Time Off

In-person role with growth potential

Job summary

Datavant is seeking a Health Information Specialist in Brewer, ME for a hybrid, full-time role. The position focuses on front desk patient interactions, ROI requests, and secure handling of medical records, with on-site and remote processing as needed.

You will burn CDs, fax, scan, and manage communications while ensuring HIPAA compliance and high-quality data entry. This customer-facing role requires strong communication and meticulous attention to privacy.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Detail-oriented with ability to handle confidential information.

Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process Release of Information (ROI) requests accurately and timely.
• Fax, scan, and manage incoming and outgoing medical record requests.
• Burn medical images to CDs and share images electronically as required.
• Support client relationship management through professional communication.
• Assist with reporting and administrative duties such as data entry and email.
• Ensure compliance with HIPAA, privacy regulations, and facility policies.

Skills

Customer service

Communication

Detail-oriented

Multitask

Independent

Education

High School Diploma or GED

Job description

Datavant is seeking a Health Information Specialist in Brewer, ME for a hybrid, full-time role. The position focuses on front desk patient interactions, ROI requests, and secure handling of medical records, with on-site and remote processing as needed.

You will burn CDs, fax, scan, and manage communications while ensuring HIPAA compliance and high-quality data entry. This customer-facing role requires strong communication and meticulous attention to privacy.