Patient Records & ROI Specialist (Front Desk)

Datavant Corporation; Brick Township (NJ); On-site; USD 2,193,000 - 2,678,000; Full time

Job summary

Datavant Corporation is seeking a Health Information Specialist I to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location in Brick, NJ. This patient-facing role emphasizes timely, accurate, and compliant handling of medical record requests.

The role suits someone who enjoys direct interaction with patients, is detail-oriented, and seeks long-term growth within a healthcare organization. Onsite schedule Mon-Fri, 8:30 AM to 5:00 PM EST.

Qualifications

• High School Diploma or GED required.
• Must be 18 years of age or older.

Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process Release of Information (ROI) requests accurately and timely.
• Fax, scan, and manage incoming and outgoing medical record requests.
• Burn medical images to CDs and share images electronically as required.
• Support client relationship management through professional communication.
• Assist with reporting and administrative duties such as data entry and email.
• Ensure compliance with HIPAA, privacy regulations, and facility policies.

Skills

Customer service

Communication skills

Front desk

Detail oriented

Multitask

Education

High School Diploma or GED

Job description

Datavant Corporation is seeking a Health Information Specialist I to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location in Brick, NJ. This patient-facing role emphasizes timely, accurate, and compliant handling of medical record requests.

The role suits someone who enjoys direct interaction with patients, is detail-oriented, and seeks long-term growth within a healthcare organization. Onsite schedule Mon-Fri, 8:30 AM to 5:00 PM EST.