Health Department Front Desk & Scheduling Clerk

Florida; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(a) FICA Alternative Plan (state)

State group insurance

Workers’ Compensation

Unemployment compensation

Deferred compensation

Employee assistance program

Job summary

Florida Department of Health in Florida seeks an OPS Front Desk Clerk to ensure courteous telephone service, greet clients, and schedule clinic appointments. The role handles eligibility paperwork, cash handling, and posting to HMS, under the supervision of the Deputy Registrar in Jefferson County.

Responsibilities include assisting with Vital Statistics, managing records, and ensuring compliance with Florida statutes. A Bachelor’s degree is preferred.

Qualifications

• Experience working with patients via telephone and face to face.
• Experience scheduling appointments electronically.
• Experience with Microsoft Office programs.

Responsibilities

• Answer phones promptly and courteously; greet and assist clients.
• Schedule clinic appointments and manage patient records.
• Process vouchers and remittance advice; record in HMS and client accounts.

Skills

Customer service

Phone etiquette

Communication skills

Time management

Detail oriented

Team player

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Florida Department of Health in Florida seeks an OPS Front Desk Clerk to ensure courteous telephone service, greet clients, and schedule clinic appointments. The role handles eligibility paperwork, cash handling, and posting to HMS, under the supervision of the Deputy Registrar in Jefferson County.

Responsibilities include assisting with Vital Statistics, managing records, and ensuring compliance with Florida statutes. A Bachelor’s degree is preferred.