Healthcare Receptionist: Friendly Front Desk & Admin

Whitney Rehabilitation Care Center; Pawtucket (RI); On-site; USD 21,000 - 28,000; Full time

Job summary

Whitney Rehabilitation Care Center is seeking a Receptionist to support our front desk and nursing staff. You will greet residents and visitors, handle calls and mail, and keep patient records accurate in our EMR system. The role requires a friendly, professional demeanor and strong organizational skills.

We value teamwork in a fast-paced healthcare environment and offer opportunities for growth. This position emphasizes confidentiality and high-quality customer service at the point of care.

Qualifications

• High school diploma or equivalent required.
• Professional and friendly demeanor with excellent communication.
• Ability to work in a fast-paced environment.
• Basic computer skills; experience with medical software a plus.

Responsibilities

• Greet patients, families, and visitors in a friendly and professional manner.
• Manage incoming and outgoing calls, emails, and correspondence.
• Prepare and distribute mail, packages, and reports.
• Maintain accurate and up-to-date records and files.
• Escort patients to appointments and ensure confidentiality of patient information.
• Provide administrative support to the nursing team and update patient charts.
• Use EMRs and medical software to perform tasks accurately.

Skills

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma

Tools

EMR software

Job description

Whitney Rehabilitation Care Center is seeking a Receptionist to support our front desk and nursing staff. You will greet residents and visitors, handle calls and mail, and keep patient records accurate in our EMR system. The role requires a friendly, professional demeanor and strong organizational skills.

We value teamwork in a fast-paced healthcare environment and offer opportunities for growth. This position emphasizes confidentiality and high-quality customer service at the point of care.