Welcoming Front Desk Clerk – Healthcare Receptionist

Elite Nursing and Rehabilitation; Watkins Glen (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Elite Nursing & Rehabilitation Center is seeking a dependable Front Desk Clerk / Receptionist to greet residents, families and visitors, answer calls, and manage front desk operations in a professional, courteous manner.

This role requires strong communication, organization, and basic computer skills to maintain logs, coordinate with staff, and ensure a welcoming, secure environment while upholding HIPAA and facility policies.

Qualifications

• High school diploma or GED required.
• Previous receptionist/front desk/customer service or administrative experience preferred.
• Experience in healthcare settings is a plus.
• Excellent communication, organizational, and interpersonal skills.
• Basic computer skills and ability to operate multiline telephone systems.
• Ability to multitask and remain calm in a busy healthcare environment.
• Dependable attendance, punctuality, and professional appearance.
• Must successfully complete required background checks and pre-employment screening.

Responsibilities

• Greet residents, families, visitors, and vendors professionally.
• Answer calls, route to appropriate departments, and take messages.
• Monitor front entrance and enforce sign-in procedures.
• Maintain visitor logs and conduct screening per policy.
• Notify staff of safety concerns with entering/exiting residents.
• Address inquiries and direct to the proper department.
• Keep front desk and lobby area clean and organized.
• Receive and distribute mail, packages, and deliveries.
• Assist with clerical tasks like filing, scanning, and data entry.
• Relay information to nursing staff and administration.
• Follow emergency procedures and assist communications.
• Maintain confidentiality per HIPAA and facility policies.
• Complete other duties as assigned.

Skills

Communication

Organization

Customer service

Multitasking

HIPAA compliance

Computer literacy

Education

High school diploma or GED

Tools

Multiline telephone systems

Basic computer skills

Job description

Elite Nursing & Rehabilitation Center is seeking a dependable Front Desk Clerk / Receptionist to greet residents, families and visitors, answer calls, and manage front desk operations in a professional, courteous manner.

This role requires strong communication, organization, and basic computer skills to maintain logs, coordinate with staff, and ensure a welcoming, secure environment while upholding HIPAA and facility policies.