Healthcare Receptionist & Communications Specialist

SUN Behavioral Health; Georgetown (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

SUN Behavioral Health in Georgetown, DE seeks a PBX operator to manage the facility switchboard, route calls, and provide directory information. You will update contact lists, handle paging, and support emergency announcements, contributing to smooth communication across the campus.

Ideal candidates have a high school diploma or GED with CPR/CPI training, and prior clerical or customer service experience. This on-site role emphasizes teamwork and safety compliance within a hospital environment.

Qualifications

• High school diploma or GED required; CPR and CPI orientation.
• Some college courses preferred.
• Maintain ongoing education and position-relevant development.

Responsibilities

• Operates a switchboard to route incoming calls and place outgoing calls.
• Provide directory information to callers and internal/external inquiries.
• Maintain current facility phone numbers and extensions; update database.
• Maintain on-call staff list including home and beeper numbers.
• Make announcements over the facility PA system and handle paging.

Skills

PBX operator

Customer service

Clerical

Education

High school diploma or GED

CPR and CPI certification

Some college courses (preferred)

Tools

PBX system

Job description

SUN Behavioral Health in Georgetown, DE seeks a PBX operator to manage the facility switchboard, route calls, and provide directory information. You will update contact lists, handle paging, and support emergency announcements, contributing to smooth communication across the campus.

Ideal candidates have a high school diploma or GED with CPR/CPI training, and prior clerical or customer service experience. This on-site role emphasizes teamwork and safety compliance within a hospital environment.