Healthcare Quality & Value Improvement Lead

Advocate Health; Charlotte (NC); On-site; USD 95,000 - 150,000; Full time

Job summary

Advocate Health is seeking a seasoned quality improvement leader to drive systematic, organization-wide improvement efforts across ambulatory settings. You will coach teams, coordinate multidisciplinary projects, and apply evidence-based methodologies to enhance patient outcomes and safety.

The role emphasizes data-driven decision making, performance monitoring, and collaboration with leadership to implement best practices in value-based care.

Qualifications

• Knowledge of quality improvement methodologies, tools, and measures.
• Independent effective resolution of complex problems.
• Project Management methodology and tools.
• Statistical techniques to support analysis and interpretation of data.
• Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.
• Analyze complex data, make inferences, and validate conclusions.
• Team and meeting facilitation techniques and tools.
• Evidence based, best practice resources. Ability to research and critique strength of evidence based and best practice recommendations.
• Conflict Management. Team Building. Ability to handle difficult situations and maintain professionalism.
• Efficient and effective physician practice operations.
• Adult learning theories and principles.
• Recognize diverse social styles and talent
• Strong written and oral communication skills.
• Experience with Microsoft Office Suite.
• Knowledge of health technology, health insurance guidelines and regulatory standards, as they relate to the physician practice setting

Responsibilities

• Lead and coach improvement initiatives focused on process redesign and measurement.
• Plan and manage moderately complex interdisciplinary projects to ensure on-time, high-quality delivery.
• Apply quality frameworks and data analysis to improve outcomes and tool development.
• Use data analysis and statistical process control to drive improvements.
• Lead meetings, track action plans, and monitor performance metrics across sites.
• Promote cross-departmental communication and stakeholder engagement.
• Develop educational materials and provide training sessions for clinicians and staff.
• Research best practices to enhance quality, safety, and efficiency of workflows.
• Support tool development for data collection and quality improvement initiatives.
• Assist with chart reviews, audits, surveys, and data collection as indicated.

Skills

Quality improvement

Data analysis

Project management

Statistical methods

Communication

Facilitation

Lean/Six Sigma

Healthcare operations

Microsoft Office

Education

Bachelor’s degree or equivalent years of experience

Tools

Microsoft Office Suite

Job description

Advocate Health is seeking a seasoned quality improvement leader to drive systematic, organization-wide improvement efforts across ambulatory settings. You will coach teams, coordinate multidisciplinary projects, and apply evidence-based methodologies to enhance patient outcomes and safety.

The role emphasizes data-driven decision making, performance monitoring, and collaboration with leadership to implement best practices in value-based care.