Healthcare Provider Support Specialist (Day Shift)

Duke University; Durham (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Duke Health is seeking a Provider Support Assistant to perform confidential administrative tasks, facilitate patient appointments, and manage office workflows. The role requires independent work and the ability to juggle multiple priorities.

Responsibilities include handling records in Maestro Care and Epic, submitting travel and reimbursement requests, and supporting department operations with meetings and correspondence.

Qualifications

• High school diploma or equivalent required.
• One year of clerical, office support, or related experience required.
• Ability to manage confidential information and work independently.

Responsibilities

• Ensure outside records in Maestro Care for new patients and referrals.
• Upload external images, scan records, and process schedule changes.
• Coordinate multiple clinic locations and manage administrative tasks.

Skills

Administrative support

Secretarial duties

Multitasking

Education

High school diploma or equivalent

Tools

Maestro Care

Epic

PowerShare

Q-Genda

ServiceNow

Powershare

Job description

Duke Health is seeking a Provider Support Assistant to perform confidential administrative tasks, facilitate patient appointments, and manage office workflows. The role requires independent work and the ability to juggle multiple priorities.

Responsibilities include handling records in Maestro Care and Epic, submitting travel and reimbursement requests, and supporting department operations with meetings and correspondence.