Healthcare Provider Support Specialist

AllianceOne Incorporated; Maumee (OH); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health Insurance (Medical/Dental/Vision)

Paid Time Off package

401(k) after 90 days

Bonus up to $450 per month

Job summary

AllianceOne Incorporated in Maumee, OH is seeking a Customer Service Expert to handle inbound calls from Health Care providers. The successful candidate will solve account issues, negotiate solutions, and assist with payment options and transactions.

This role requires excellent verbal communication skills, prior customer service experience, and the ability to work in a team setting. The position offers a pay of $15.00 per hour, incentives, and benefits including health insurance and a 401(k).

Qualifications

• Prior customer service experience; call center experience is a plus.
• Excellent verbal communication skills with a professional phone presence.
• Strong desire to achieve goals.
• Ability to multitask when talking and typing at the same time.
• Openness to work with a diverse customer base.

Responsibilities

• Receive incoming calls from Health Care providers.
• Solve account issues and negotiate solutions suitable for providers and organizations.
• Assist medical providers with payment options and transactions.
• Follow client and company guidelines while providing accurate information.
• Work with a diverse customer base.

Skills

Customer service experience

Verbal communication skills

Basic computer knowledge

Multitasking ability

Teamwork

Job description

AllianceOne Incorporated in Maumee, OH is seeking a Customer Service Expert to handle inbound calls from Health Care providers. The successful candidate will solve account issues, negotiate solutions, and assist with payment options and transactions.

This role requires excellent verbal communication skills, prior customer service experience, and the ability to work in a team setting. The position offers a pay of $15.00 per hour, incentives, and benefits including health insurance and a 401(k).