Healthcare Program Assistant - Patient Care Support

Boston Medical Center; Towson (MD); On-site; USD 24,000 - 35,000; Full time

Job summary

GBMC HealthCare in Towson, MD seeks an administrative secretary to support patient care delivery under direct supervision. You will handle correspondence, data entry, record keeping and receptionist duties to ensure smooth operations.

Requirements include 1 year of related experience and basic medical terminology knowledge. Strong computer and data entry skills, attention to detail and the ability to manage multiple tasks are essential.

Qualifications

• 1 year of related experience required to demonstrate understanding of general office and patient care policies.
• Word processing and data entry experience.

Responsibilities

• Provides secretarial support, prepares correspondence and reports and performs data entry as assigned.
• Acts as receptionist for the assigned area, answers incoming calls and directs them to the appropriate team member.
• Responds to customer service requests regarding patients, families, payers, referral source, vendors, etc.
• Develops and maintains record keeping and filing systems following program protocols.
• Coordinates new patient referrals and associated paperwork.

Skills

Medical terminology

Typing

Data entry

Computer skills

Reading/Writing

Prioritization

Tools

Microsoft Word

Data entry software

Job description

GBMC HealthCare in Towson, MD seeks an administrative secretary to support patient care delivery under direct supervision. You will handle correspondence, data entry, record keeping and receptionist duties to ensure smooth operations.

Requirements include 1 year of related experience and basic medical terminology knowledge. Strong computer and data entry skills, attention to detail and the ability to manage multiple tasks are essential.