Healthcare Practice Manager - Operations & Team Leader

Northwestern Medicine group; DeKalb Township (IL); On-site; USD 63,000 - 85,000; Full time

Job summary

Northwestern Medicine in Illinois seeks a Practice Manager who will oversee operations at one or more practice sites and supervise clinical and administrative staff, aligning with our Code of Ethics and Compliance.

You will manage front-line staff, schedule and allocate resources to maximize patient access, support provider productivity, and drive cost efficiency while maintaining data accuracy and cash management.

Qualifications

• 2 years health care experience.
• Experience working within a clinical environment.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.
• MBA or MHA preferred.
• Academic medical center health care experience preferred.

Responsibilities

• Manage the office’s front-line non-exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
• Conduct supply purchasing via the Group’s on-line ordering and shopping list system within specified budget.
• Report monthly productivity results to providers and staff.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG’s Central Office.
• Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits in order to influence profitability.
• Serve as an active participant in corporate committees and task forces.
• Provide financial analysis to facilitate planning and cash flow management and review variance explanations.
• Communicate budget and variance information to professional staff.
• Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities.
• Identify and communicate priorities, timelines and accountabilities to ensure efficient use of resources and to promote and open and productive work environment.
• Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback.

Skills

Healthcare experience

Clinical environment

Leadership skills

Analytical skills

Education

MBA or MHA

Academic medical center experience

Job description

Northwestern Medicine in Illinois seeks a Practice Manager who will oversee operations at one or more practice sites and supervise clinical and administrative staff, aligning with our Code of Ethics and Compliance.

You will manage front-line staff, schedule and allocate resources to maximize patient access, support provider productivity, and drive cost efficiency while maintaining data accuracy and cash management.