Healthcare Practice Operations Leader

Northshore Health Centers Inc; Merrillville (IN); On-site; USD 78,000 - 100,000; Full time

Job summary

NorthShore Health Centers in Merrillville, IN seeks a Practice Manager to foster a positive, patient‑centric work environment. You will collaborate with department managers, enforce policies, and ensure daily operational efficiency.

The role requires strong leadership, strategic planning, and excellent communication to respond to patient and staff concerns, oversee scheduling and compliance, and coordinate site inspections and safety drills.

Qualifications

• Bachelor’s degree in business or healthcare; Master’s preferred.
• Experience in healthcare administration is advantageous.
• Strong leadership and communication skills required.

Responsibilities

• Foster a positive and supportive work environment.
• Collaborate with department managers to oversee daily activities.
• Enforce policies and oversee scheduling, compliance, and safety drills.
• Monitor facilities, supplies, and equipment for efficiency.
• Respond to concerns of patients, providers, and staff and improve processes.
• Coordinate site inspections and ensure timely reporting.

Skills

Leadership

Strategic planning

Problem solving

Interpersonal skills

Communication

Time management

Microsoft Office

Empathy

Education

Bachelor's in business or healthcare

Master's degree preferred

Tools

MS Office

Job description

NorthShore Health Centers in Merrillville, IN seeks a Practice Manager to foster a positive, patient‑centric work environment. You will collaborate with department managers, enforce policies, and ensure daily operational efficiency.

The role requires strong leadership, strategic planning, and excellent communication to respond to patient and staff concerns, oversee scheduling and compliance, and coordinate site inspections and safety drills.