Healthcare Ops Coordinator: Process, Data & Compliance

Serve-the-People-Community-Health-Center-1; Santa Ana (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Serve-the-People-Community-Health-Center-1 is seeking an Operations Coordinator to support daily administrative activities under the Operations Manager. The role emphasizes hands-on tasks, cross-department collaboration, and data collection to monitor performance and drive process improvements.

You will help implement standardized workflows, track projects and budgets, and ensure compliance with HRSA, FQHC, HIPAA, and related regulations while maintaining organized records and assisting with

Qualifications

• Bachelor’s degree in Healthcare Administration, Public Health, or related field.
• 2–4 years of healthcare operations or practice administration experience.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Proficiency with electronic health record (EHR) systems.
• Working knowledge of healthcare compliance requirements and quality improvement.

Responsibilities

• Support daily operational activities across departments to promote efficient workflows.
• Assist in implementing standardized workflows to improve productivity and compliance.
• Track progress of operational projects and initiatives for timely completion.
• Monitor departmental budgets and prepare summaries or variance reports.
• Provide administrative support for patient complaints and grievances per policy.
• Coordinate meetings, trainings, and events including logistics and materials.
• Maintain organized records, databases, and documentation for continuity and compliance.
• Assist with adherence to HIPAA, HRSA, FQHC, OSHA, and Medi-Cal/Medicare standards.
• Gather and analyze data related to performance, quality metrics, and resource use.
• Support development and communication of operational policies and procedures.

Skills

MS Office Proficiency

Interpersonal Skills

Communication

Spanish (preferred)

Education

Bachelor’s degree in Healthcare Administration or related field

Tools

EHR Systems

Microsoft Office

Job description

Serve-the-People-Community-Health-Center-1 is seeking an Operations Coordinator to support daily administrative activities under the Operations Manager. The role emphasizes hands-on tasks, cross-department collaboration, and data collection to monitor performance and drive process improvements.

You will help implement standardized workflows, track projects and budgets, and ensure compliance with HRSA, FQHC, HIPAA, and related regulations while maintaining organized records and assisting with